1. Who we are
Strategy-Control Limited is an independent supplier of industrial automation spare parts, PLC, DCS, HMI, drive, I/O, sensor and related industrial components.
Data controller contact: info@strategy-control.com
Qingtian Building, North of Xusong East 5th Street
Tongzhou District, Beijing, China
2. Scope of this policy
This policy applies to information collected through our website, quotation forms, product or sourcing enquiries, email, WhatsApp or other business communications that link to this policy. It does not apply to third-party websites or services that we do not control.
3. Information we may collect
Depending on your interaction with us, we may collect the following categories:
| Category | Examples |
|---|---|
| Contact and business details | Name, company, job title, business email, telephone number, WhatsApp number and business address. |
| Enquiry information | Requested model numbers, BOMs, quantities, condition preference, delivery destination, target date and technical requirements. |
| Transaction information | Quotation, order, shipping and communication records. Payment details should be handled through the agreed payment provider and are not intended to be submitted in a website enquiry form. |
| Technical information | IP address, browser type, device type, approximate location, referring page, pages viewed and basic security logs. |
| Communications | Messages, attachments, nameplate photos, call notes and records of questions or support requests that you choose to send. |
4. How information is collected
We may receive information directly from you when you complete a form, send an email, contact us through WhatsApp, request a quotation, provide a model number or communicate with our team. We may also receive limited technical information automatically when you browse the website.
5. How we use information
| Purpose | Typical information used |
|---|---|
| Respond to enquiries | Contact details, model numbers, BOMs and technical requirements. |
| Prepare quotations and fulfil orders | Business, product, shipping and transaction information. |
| Verify models and reduce wrong-part risk | Part numbers, revisions, photos, system details and application information. |
| Provide support and maintain records | Communications, order history, warranty and after-sales records. |
| Protect the website and prevent misuse | Technical information, security logs and form-submission data. |
| Improve the website | Aggregated usage information and, where enabled, analytics or cookie data. |
| Send optional marketing communications | Business contact details and communication preferences, where permitted and where consent or another valid legal basis applies. |
6. Legal basis
Where applicable law requires a legal basis, we may process information because it is necessary to respond to your request, perform or prepare a contract, comply with a legal obligation, protect our legitimate business interests, or because you have given consent. The applicable basis depends on the purpose, location and circumstances of the processing.
7. Cookies and analytics
Our website may use essential cookies or similar technologies needed for security, language preferences, navigation and basic operation. If analytics or advertising tools are enabled, they may collect information about website usage. We will use consent mechanisms where required by applicable law, and you can control cookies through your browser settings or any cookie preference tool provided on the website.
We do not use cookies to collect the contents of your private business enquiries. Cookie settings may affect some website functions.
8. Service providers and recipients
We may disclose limited information to service providers that help us operate the business, such as website hosting, email, CRM, enquiry management, analytics, logistics, payment, accounting, customer support or security providers. They may process information only for the services they provide to us and subject to appropriate confidentiality or data-protection obligations.
We may also disclose information when required by law, court order, regulatory request, fraud investigation, protection of rights or prevention of serious harm.
9. International processing
Because we work with international customers and service providers, information may be processed or stored in countries other than the country where you are located. Where applicable law requires safeguards for international transfers, we will use appropriate contractual, technical or organizational measures.
10. Data retention
We retain information only for as long as reasonably necessary for the purpose collected, including responding to enquiries, managing business records, supporting warranties, resolving disputes and meeting tax, accounting or legal obligations. Retention periods may vary by record type and applicable law.
11. Security
We use reasonable administrative, technical and organizational measures to protect information against unauthorized access, loss, misuse or disclosure. No website, email or internet transmission can be guaranteed to be completely secure, so please avoid sending passwords, payment-card numbers or other highly sensitive information through an ordinary enquiry form.
12. Your rights and choices
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of or restriction of your personal information, to object to certain processing, to withdraw consent, to receive a portable copy or to lodge a complaint with a relevant data-protection authority.
To make a request, contact info@strategy-control.com. We may need to verify your identity and may retain information where permitted or required by law.
13. Marketing communications
We will not use your business contact details for unrelated marketing where a valid basis is not available. If we send optional marketing communications, you may unsubscribe using the link in the message or contact us directly. Transactional and enquiry-related communications may still be sent when necessary to provide the requested service.
14. Third-party links
Our website may link to manufacturer, logistics, mapping, documentation or other third-party websites. Those websites have their own privacy practices. Review the relevant third-party policy before submitting information to them.
15. Children
Our website and services are intended for business users and are not directed to children. We do not knowingly request or intentionally collect information from children through our business enquiry channels.
16. Changes to this policy
We may update this policy when our website, services, technology or legal requirements change. The latest version will show the effective date at the top of this page.
17. Contact
For privacy questions or requests, email info@strategy-control.com.
Strategy-Control Limited
Qingtian Building, North of Xusong East 5th Street
Tongzhou District, Beijing, China